Governance & Data Protection

Privacy

We respect your privacy and value the trust you place in us when exploring solutions for your business or family. This document explains how we handle your personal information when you visit this website or submit an enquiry.

1. Who We Are

NextGen is a professional referral network. We help connect business owners, families, and individuals with appropriate independent professionals who can understand their circumstances and explore options. Professionals in our network operate independently and provide their services directly to you.

2. What We Collect

We collect information that you choose to provide directly when completing an enquiry form on our website. This includes:

  • Full name and business name
  • Email address and telephone number
  • Area of interest or department you are inquiring about
  • Your specific question, challenge, or situation details
  • Your preferred contact method
  • Your consent to be contacted regarding your enquiry

In addition to information you type, our systems record technical referral context associated with your visit. This includes a referral reference indicating which NextGen agent shared the website link with you, the landing page and page from which you submitted your enquiry, and the date and time of your submission.

3. How We Use Your Information

The information we collect is used solely to facilitate your connection and manage our referral service:

  • To respond promptly to your request and assess which professional field matches your stated needs.
  • To connect you with an appropriate independent professional or partner inside the NextGen network who can discuss your situation directly with you.
  • To maintain an internal record of which referring agent initiated your introduction and track the progression of your enquiry.

4. What We Do Not Do

We hold high standards regarding how your personal information is protected:

  • We do not sell, rent, or trade your personal information to third parties or list brokers.
  • We do not publish your information or use it for public marketing displays.
  • We do not share your details with unrelated commercial entities outside the context of answering your request.

5. Who Sees Your Information

Access to your submitted enquiry is limited to authorized NextGen team members coordinating network referrals and the specific independent professional or advisory practice selected to follow up on your request. Once introduced, your direct relationship and any subsequent documentation you share with that professional will be governed by their own independent professional standards and client privacy terms.

6. Cookies and Storage

To ensure that enquiries are properly attributed when an agent introduces a prospective client, our website sets a small first-party cookie and browser storage item on your device.

This token simply remembers the referring agent's identifier for up to 90 days or until cleared. It does not track your browsing activity across other websites, nor do we employ third-party advertising trackers or behavioural profiling networks.

7. Your Choices

You maintain control over your personal details. You have the right to request access to the information you have submitted, request corrections to inaccurate records, ask for the deletion of your enquiry data, or withdraw consent to be contacted at any point.

To make any of these requests, please use the form on our Contact page and indicate your preference in your message.

8. Changes to This Page

We may update this privacy statement periodically to reflect changes in how our network operates or how information is managed. Any revisions will be posted directly to this page with an updated reference date.

For further details on how the NextGen network operates and the relationship between clients and independent service providers, please review our Terms & Disclaimer page.